Frequently Asked Questions
How many images do I get in my session?
- Depending on your session type, portrait sessions include between 15-60 digital files. You can purchase individual photos for an additional price per image, or you can upgrade your session to the next package up.
- Mini sessions include 10 artistically edited images.
- Weddings and events tend to be around 60+ images per hour photographed delivered into your gallery.
How soon after my session will I get to view my images?
- Most sessions are edited & uploaded 4 weeks after.
- There is a priority editing option for those wanting to receive their galleries faster. This upgrade bumps your session to the top and you will receive your gallery within 5 business days of the date of your session.
- Weddings are 10-12 weeks for delivery.
- Special events are around 4-6 weeks.
What does my session include?
- All of my family and portrait sessions start one hour before sunset and include an online session gallery to view your portraits, high resolution images that are each artistically hand-edited by me, access to styling, and come with at least 15 images for the Base Package. You can upgrade to more images with higher packages like my most popular Standard Package for 30+ edited images or the Premium Package for 60+ edited images. You can also purchase individual edited images for an additional $30 per image.
- All sessions, with the exception of seasonal minis, come with access to my client closet as well as help styling with the whole family.
How much editing do you do on my finished images?
- Your session will have all your images professionally hand-edited by Lauren, including color correcting and exposure, skin softening, brightening eyes, etc.
How far in advance should I book my portrait session with you?
- There is no rush on booking your session, but depending on the time of year, session availability is more limited around springs and fall time. With that being said, booking at least 2-3 months before your desired session date is ideal and usually the best chance on grabbing the best times and dates that work for you and your family.
- Keep in mind that most weekends book up fast, so if only weekends work best for your schedule, you should book your session sooner than later. Weekdays tend to be a little more flexible.
What is your cancellation policy?
- I understand that life gets in the way, believe me! So if something comes up, please contact me as soon as possible. If you rebook to another date 72 hours or more before your shoot, your $100 non-refundable deposit can be applied to a rescheduled session up to 12 months after your original session date.
- If you cancel within 71 hours or less, no-show to your booked session or are more than 20 minutes late to your reserved time slot, your $100 non-refundable deposit will not be transferrable to a rescheduled shoot. If you are running late, then the time you arrive will not extend the time your session was scheduled to end.
What is your cancellation policy if it rains?
- Weather is unpredictable, we all know this. So, typically I don't cancel until a few hours before if I know it will rain on us. For example, a 30% chance of rain does not mean a full-on downpour, so I will try not to reschedule. However, if we do, you can choose to have your session rescheduled to another day. Your deposit is non-refundable even with rain, but will be applied towards your rescheduled session.
Where do you shoot your sessions? Are they in a studio or outside?
- Being a mostly natural light photographer, I shoot the majority of my sessions outside. I tend to shoot locally, but YES I do travel for sessions as well, which is a $50 per hour traveled fee outside of the tri-valley (Livermore, Pleasanton, Dublin area). If you are booking a lifestyle session or newborn, I can also come to your house and shoot indoors to capture you and your family.
- Studio sessions are an ideal option for sessions mid-day where the light is harsh outside, after dark when can can't use sunlight on location, or if the weather turns on us. There is a $100 additional booking fee for those wanting studio sessions but need to be booked in advance to guarantee the studio space.
Can I bring props to my session?
- YES, I love when clients bring fun props to there sessions. My style is natural and timeless, so I normally do not provide props. I will however incorporate some fun props that you provide and anything extra you want to include to best capture the dynamic of your family.
- For example, if your son has a favorite dinosaur toy that he never puts down, then why not include it in some pictures? It captures him at this time in his life where Mr. Dino was his best friend. Or if your family loves baseball, then why not bring a bat and some balls and we can grab some candids of an impromptu family baseball game in the park? How fun!